Privacy Policy

Effective Date: 30/10/2025

Company: Vigintake S.L.

NIF: B22502371

DPO: dpo@vigintake.com

1. Introduction

Vigintake S.L. is committed to protecting your personal data and ensuring transparency about how we collect, process, and store it. This privacy policy outlines your rights and our responsibilities under the General Data Protection Regulation (GDPR) and other applicable privacy regulations.

2. Data Collected

Via the Platform

  • Public social media comments and reviews
  • Associated public usernames
  • Health-related content mentioned in public posts

Via the Website

  • Navigation data (IP addresses, cookie data)
  • Form submissions (Name, email, phone)
  • Purpose: Responding to demo requests and inquiries

3. Use of Data

We process personal data for:

  • Pharmacovigilance compliance and drug safety monitoring
  • AI-powered triage and narrative drafting automation
  • Meeting regulatory obligations (EMA, FDA)

4. Rights under GDPR

You have the right to access, correct, or request the erasure of your personal data. You may also:

  • Object to or restrict data processing
  • Request data portability
  • Request human intervention in AI-supported processes

To exercise these rights, contact dpo@vigintake.com.

5. Data Protection

All personal data is stored and processed on the Google Cloud Platform in Belgium (EU). We implement strict encryption, access controls, and regular security audits to ensure your data remains protected.

Contact & Complaints

If your complaint is not resolved satisfactorily, you may contact the Agencia Española de Protección de Datos (AEPD) at www.aepd.es.